Refund policy

30-Day Return Window (Most Items)

• All new items may be returned within 30 days of delivery.
• Items must be unused, uninstalled, and in original retail packaging, in the same new condition as received.

Condition Requirements & Restocking Fee Schedule (Applies to All Returns)

• All returned items are inspected upon arrival. Restocking fees are assessed based on the condition of the item when received.
  • 0% restocking fee: Unopened items in brand new condition with perfect original packaging.
  • 10% restocking fee: Open-box items that are unused and 100% resellable as new.
  • 20% or higher restocking fee: Items with damaged or missing packaging, incomplete contents, or anything requiring additional inspection, repackaging, or handling.
• Installed, used, altered, or incomplete items are not eligible for a refund. At our discretion, these items may be returned to the customer or accepted for store credit with a minimum 20% restocking fee.

Manufacturer Boxes and Packaging

• Do not attach shipping labels directly to the manufacturer’s box unless we originally shipped it that way.
• Using a manufacturer box as the shipping container with labels attached will void the refund.
• You may cover or remove our original shipping labels when returning.

Shipping Costs

• Original shipping charges are non-refundable. (Example: Additional Expedited Shipping Fees).
• Return shipping costs are the responsibility of the buyer.